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Accessibility Accomodations

Learn about accessibility options, transportation accommodations, mobility considerations, and how to request assistance for Jerusalem, Dead Sea, and Northern Israel tours.

At Best Jerusalem Tours, we are committed to making our tours as accessible as reasonably possible while recognizing the unique challenges presented by many historical, archaeological, religious, and natural sites throughout Israel.

Due to the age, terrain, infrastructure, and preservation requirements of many destinations, accessibility conditions vary significantly by location and tour route. We encourage guests requiring accessibility accommodations to contact us in advance so we can discuss available options and determine the most suitable experience.

Requesting Accessibility Accommodations

Guests requiring accessibility accommodations should contact us before booking by email or phone with as much information as possible regarding their needs.

Accessibility requests should preferably be submitted at least 5 business days before the tour date. Some requests involving transportation, mobility equipment, or special arrangements may require additional notice.

Please note that accommodation requests are subject to availability and operational limitations.

Request Accessibility Accommodations

Accessibility Information by Tour Type

Jerusalem Old City Tours

Wheelchair Accessibility:
Most sites within the Old City are not wheelchair accessible due to historic infrastructure, stairs, uneven stone pathways, steep inclines, and narrow passageways.

Terrain Difficulty:
Challenging

Restroom Accessibility:
Accessible facilities may be available in some locations but not throughout the route.

Transportation Accessibility:
Vehicles cannot access most areas within the Old City. Significant walking may be required.

Accommodation Requests:
Please contact us in advance so we can discuss your specific needs and determine whether modifications may be possible.

 

New Jerusalem Tours

Wheelchair Accessibility:
Partially accessible with route modifications and advance planning.

Terrain Difficulty:
Moderate

Restroom Accessibility:
Accessible facilities may be available at some locations but not throughout the route.

Transportation Accessibility:
Accessible transportation may be available upon advance request and subject to supplier availability.

Accommodation Requests:
Please contact us in advance with details of your accessibility requirements.

Dead Sea Tours

Wheelchair Accessibility:
Partially accessible with advance planning and route adjustments.

Terrain Difficulty:
Moderate

Restroom Accessibility:
Accessible facilities may be available at some locations but not throughout the route.

Transportation Accessibility:
Accessible transportation may be available upon advance request and subject to supplier availability.

Accommodation Requests:
Please contact us in advance with details of your accessibility requirements.

Sea of Galilee & Northern Israel Tours

Wheelchair Accessibility:
Partially accessible with advance planning and route adjustments.

Terrain Difficulty:
Moderate

Restroom Accessibility:
Accessible facilities may be available at some locations but not throughout the route.

Transportation Accessibility:
Accessible transportation may be available upon advance request and subject to supplier availability.

Accommodation Requests:
Please contact us in advance with details of your accessibility requirements.

Transportation Accessibility

For tours that include transportation, accessible vehicles may be available upon request. Availability is limited and subject to advance coordination with transportation providers.

In some cases, a vehicle equipped with a wheelchair lift and seating for up to four passengers may be available.

Because accessible transportation resources are limited, confirmation may require up to 48 hours after receiving your request.

Important Information

  • We do not arrange overnight accommodations.
  • Accessibility varies significantly by site, and some locations may have limited accessibility due to historic preservation, terrain, or infrastructure constraints.
  • Historical, archaeological, religious, and wilderness locations may have accessibility limitations beyond our control.
  • Accessibility conditions can vary by route, season, maintenance work, security requirements, and local infrastructure.
  • Alternative routes or modified itineraries may be available in some situations but cannot be guaranteed.

Need accessibility accommodations?
Contact us before booking by email, phone, or WhatsApp so we can discuss available options.

Contact Us

If you require accessibility accommodations or have questions regarding a specific tour, please contact us before booking.

We will be happy to discuss your needs and help determine the most suitable tour experience.

Send a message

We strive to provide accurate information and reasonable accommodations whenever possible and will work with guests on a case-by-case basis to identify available options.

Last Updated: June 2026  |  This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service